Check our COVID-19 info page for any updates before coming to the hospital.
Location and Contact
Location: Markham site, building B, 1st floor, room B1600
Phone: 905-472-7141; fax: 905-472-7674
Hours: Monday – Friday, 9 a.m. – 5 p.m.
What is Patient Relations?
Patient Relations is a department at Markham Stouffville Hospital that receives all forms of feedback from patients, families and the public. We value your input and want to hear what you have to say, so we can better understand what we're doing right and what we can do better.
When should I contact Patient Relations?
Contact us if you have any feedback to share regarding the care or health services you received at MSH:
- Complaints about your care or services
- Suggestions to improve health services
- Compliments about your experience
There is no time limit to share your feedback – it is reviewed when it is received. However, it is best to bring any complaints forward quickly so they can be addressed.
How do I contact Patient Relations?
You can provide feedback to Patient Relations directly by telephone, fax, mail or by filling out the form below.