Telemedicine at MSH

Telemedicine at Markham Stouffville Hospital

Telemedicine is the use of technology to deliver healthcare and education, and to attend meetings, at a distance. Patients in the Markham, Stouffville and Uxbridge communities can connect with healthcare professionals across Ontario through a secure connection provided by the Ontario Telemedicine Network (OTN) , without having to travel outside their community. This will reduce the time, cost and stress associated with travelling to an appointment. Using telemedicine is free for anyone with a valid Ontario Health Card.

Request a Telemedicine Appointment:

Telemedicine consults may be useful for initial assessments or follow up appointments, while some appointments require a face-to-face meeting. Ask your healthcare provider if a telemedicine appointment can be arranged.

What to Expect at Your Telemedicine Appointment:

A telemedicine appointment is just like a regular in-person appointment, except you will see and speak to your clinician on a computer or television monitor. Your telemedicine appointment is private, and is not taped or recorded. More information is included in OTN’s Patient and Families brochure.

On the day of your telemedicine appointment, please go to the Registration Desk at least 30 minutes prior to the appointment time to register. You will be directed to a seating area near the Registration Desk. The Telemedicine/OTN room is A2659, located between the meditation room and Gift Shop on level 2. A telemedicine coordinator (often a nurse) will explain what will happen during your visit, and will bring you to the Telemedicine room for your appointment. The telemedicine coordinator will usually stay with you during your appointment to assist you and your clinician. You are welcome to bring a family member with you to the appointment. Please bring a list of your questions, medications, and any forms that are requested by your clinician.

For more information about telemedicine at Markham Stouffville Hospital, please contact the  Telemedicine Coordinator for Markham Stouffville Hospital at:

Phone: 905-472-7373 ext 6202