Our accessibility plan at our Markham and Uxbridge sites has been developed in accordance with the Ontarians with Disability Act (ODA, 2001) for the purpose of identifying, preventing and removing barriers. This plan, which describes new and ongoing initiatives, is a testament of Markham Stouffville Hospital’s commitment to accessibility. View our Multi-Year Accessibility Plan, 2018 to 2023
If you have a concern about accessibility, please contact us at 905-472-7032 or email firstname.lastname@example.org.
Wheelchairs at Markham and Uxbridge sites
Wheelchairs are available at the Markham site near the link lobby entrance, the Emergency Department entrance and the medical office building main entrance.
At the Uxbridge site, wheelchairs are located in the Emergency Department entrance.
Accessible parking at Markham and Uxbridge sites
At the Markham site, accessible parking spots are available in the main parking lot close to the main hospital entrance and in the parking lots to the south of the hospital, by the Emergency Department.
At the Uxbridge site, accessible parking spots are available in the main parking lot close to the main hospital entrance.
Handi-transit (Uxbridge only)
The pick-up and drop-off location is outside the main entrance of the Uxbridge site in the covered area.
Sign language interpreter at Markham and Uxbridge sites
Sign language interpreters are available at both the Markham and Uxbridge site. If you need a sign language interpreter, please inform a staff member before your appointment so we can provide one for you.
We are proud to offer these services to ensure an extraordinary patient experience to everyone who comes to MSH.
Communication aides at Markham and Uxbridge sites
Please feel free to bring your communication aides from home. The hospital provides accessible pay phones, teletypewriters (TTYs) and other assistive devices when needed.
Hospital accessibility features – Markham and Uxbridge sites
At the Markham site, the link lobby entrance, Emergency Department entrance, medical office building entrance and health services building entrance have automatic doors and are accessible by wheelchair and scooter.
At the Uxbridge site, the main entrance and the Emergency Department entrance have automatic doors and are accessible by wheelchair and scooter.
Accessible washrooms with automatic or push button openers are available on each floor of both sites. Look for accessible signs above the doors.
All elevators have keys with braille lettering. Accessible public telephones are available off of the main lobby and on the patient floor.