Strategic Plan 2019 – 2022

Strategic Plan 2019 – 2022

At Markham Stouffville Hospital, we are continuously pushing ourselves to do better for our patients, their families and the community we serve. Our strategic plan for 2019 – 2022 --- Care beyond our walls --- does just that. It lays out an ambitious future for our hospital.

The plan has been shaped by our patients and families, community partners, staff, physicians, volunteers, board members and donors. 

It starts with a bold new Vision --- Care beyond our walls: Connecting with our community. It reflects our belief that care must be integrated into our community. As a result, we will strengthen our partnerships and create seamless transitions for patients from our hospital, using the latest health technologies.

We also have a new Mission: Honoured to care. Serving our patients and their families is an honour and privilege, and we are committed to demonstrating that every day.

Our strategic plan focuses on three strategic pillars:

  • delivering an extraordinary patient experience, 
  • embracing our community; and 
  • empowering our people

And, our key enablers of communication, education, finance, infrastructure, innovation and technology will ensure we have the support we require.

As we look toward the future, our new strategic plan will help us maintain a focus centred on our patients. We will make it easier to navigate our healthcare system, improve connections with our community partners and continually strive to deliver better, safer care. 

We are honoured to care for the communities of Markham, Stouffville, Uxbridge and beyond, and hope that you will join on us on this exciting journey.

Media Release