“I had a shift one day while I was working in the Emergency Department as the charge nurse where a patient had a fall. That incident made me reflect on what I could have done differently to prevent something like that from happening again.”
Stacey Thorpe is a Registered Nurse who has worked at Markham Stouffville Hospital for 16 years mainly in the Emergency Department as a front line nurse and as a charge nurse. She recently joined the Quality and Patient Safety Department as a Quality and Patient Safety Specialist with a focus on falls prevention.
Stacey, along with her colleagues in the Quality and Patient Safety Department, are working hard to educate staff about falls risk and prevention. Their efforts have resulted in bringing the hospital closer to its target rate of less than 26 per cent of falls resulting in harm. They’ve achieved that success by implementing a falls prevention committee which brings front line staff together with Patient Experience Participants to raise awareness and create strategies to reduce the rate of falls. Stacey, along with an interprofessional team, also started a falls prevention road show that engaged the community outside of the hospital walls.
“We talk to them about how to stay safe at home, as well as what we do at the hospital to prevent falls. The reception so far has been great. The groups we’ve talked to have been very receptive.”
Stacey believes communication is key to the work of everyone at the hospital, whether its peer-to-peer or engaging patients and families.
“I recognized that when people come to the hospital they’re often in a heightened emotional state. They want to be assured that they’re going to receive quality, safe care. By informing and engaging the family and the patient they become more receptive to our course of treatment and we start to work as a team.”
Stacey is also taking on a new role as accreditation lead for the organization. She is excited to work with everyone at MSH to maintain the Exemplary Standing we received from Accreditation Canada in 2018.
“We achieved Exemplary Standing because everyone came together and worked hard to reach our goals and maintain standards. We are doing amazing work and it is important to keep this momentum going.”
Stacey will be working with staff, physicians, volunteers, patients and families to ensure everyone knows about the Required Organizational Practices (ROPs) and standards as outlined by Accreditation Canada. She wants us to change our focus from “getting ready for accreditation” to “always ready” to ensure we are keeping our patients safe every day.
When she’s not working at MSH, Stacey likes to chase adventure with her family, be it through travel, scuba diving or participating in obstacle course races. Stacey says one of the things she loves about scuba diving is that it gives an entirely different perspective, something she can bring to her day to day life.