MSH introduces new real-time wait clock in the emergency department!

Patients waiting in the emergency department (ED) at the Markham site of Markham Stouffville Hospital can now see, in real-time, how many patients are being treated, how many patients are waiting to be treated, the estimated wait time, and trends showing the busiest ED times. 

Please note: Due to changing demands in the emergency department, and the need to see the sickest patients first, each patient's individual wait time may be more or less than the times displayed on the emergency department's real-time wait clock. 

In the coming weeks, MSH will be going live with an online version of the real-time wait clock, allowing patients to view estimated wait times, current numbers of patients being treated and patients waiting, along with trends showing the busiest times in the ED - all from the comfort of their home computer, mobile device or tablet device.