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The healthcare landscape in Ontario is changing. The Province of Ontario has passed legislation to provide a new way of organizing and delivering services in local communities through the creation of Ontario Health Teams (OHTs). 

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PEP

Patient Experience Participants (PEPs) are specialized volunteers embedded within our hospital. They contribute in a variety of ways to help us deliver an extraordinary patient experience by sharing perspectives, opinions and providing input on decisions that improve quality of care.

Recognitions and Partnerships