-A +A

SmartCare Innovation

At Markham Stouffville Hospital (MSH), SmartCare describes innovation and the tools that support a culture of innovation. MSH values innovation as an enabler to deliver patient care that is more efficient, more convenient, better coordinated, and smarter. SmartCare is providing the right care to the right patient at the right cost.

As part of our strategic plan, MSH launched an Office of Innovation in 2016 to:

  • foster a culture of innovation;
  • support the people and patient experience strategies;
  • advance quality and performance indicators; and
  • embed innovations into practice.


Cloud Dx

The Challenge - patients with Chronic Obstructive Pulmonary Disease (COPD) and asthma need a solution to help them better self-manage their condition at home to avoid unnecessary visits to the hospital.

The Solution - provide patients with the Cloud DX package which helps them self-manage their condition from the comfort of their home. Patients use a tablet and tools to measure their vital signs inculding oxygen saturation, blood pressure, heart rate, and weight. This information is then automatically sent to the patient's care team at the hospital to monitor their health condition, prevent flare-ups, and reduce the risk of emergency visits.

The Results - TBA

Next Steps - Piloting solution 2017-2018

HELIX Summer Institute

The Health Entrepreneurship and Lifestyle Innovation Xchange (HELIX) Summer Institute is a two-week innovation boot-camp offered by Seneca@York in partnership with MSH. The “Innovation Strand” of the program provides an opportunity for students to build teams and come up with an innovative solution to a current healthcare need at MSH. The teams pitch their solution and business model to Seneca@York’s key partners which also includes MSH.

HELIX allows MSH to leverage partnerships to focus on innovation, education and training to be a high performance organization. To learn more about the HELIX Summer Institute, please visit: http://www.senecacollege.ca/HELIXSummer/.

In 2017, students focused on improving the lives and cognitive abilities of patients in the hospitals Transitional Care unit. Some of the ideas to come out of the HELIX Summer Institute include:

  • Safegate is a custom built gate to secure the nursing station from wandering or aggressive patients allowing nurses to easily leave their space while preventing non-staff from entering the area.
  • Rainbow Solutions uses Colour Light Therapy to improve patient experience, mood, and increase satisfaction about the quality of services they receive.
  • We Care is an online application that connects patients to volunteers.  Volunteers can browse through patient profiles and schedule time with a patient based on mutual interest. By customizing the patients experience we can help provide personalized care and connections.
  • Smartline uses AI to provide an ever-existing companion to the patients. SmartLine reduces the workload for nurses and can help occupy a patient's time in place for the nurses.
  • Dreamwave improves hospital light by mimicking the circadian rhythm and reducing sound to improve sleep for patients. Patients will be less agitated and it will slow down mental decline.
  • 4 Sensory is a mobile multi-sensory stimulation unit to engage four senses (sight, hearing, smell and touch) and provide proven benefits for people with dementia. The unit is self-powered, easy to use and sanitize and it also contains motion sensors, facial and voice recognition technologies to interpret and quantify the engagement and progression level of the patients.

Next Steps: MSH and Seneca are working with interested teams to develop their ideas further.