Quality & Accountability

Markham Stouffville Hospital is committed to providing high quality care to our patients and their families and we are accountable to the communities we serve. We publicly post our patient safety indicator rates, Hospital Service Accountability Agreement, business development and procurement practices, as well as the supply chain code of ethics which we follow.

The hospital has a patient relations process to deal with any comments or concerns. For more information, please contact Mary-Lou James, Director, Quality, Risk and Patient Relations at (905) 472-7095.