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Markham Stouffville Hospital is committed to providing high quality care to our patients and their families and we are accountable to the communities we serve. Patient safety indicator rates are publicly posted online at the end of each reporting period. Visit Accountability to view financial statements and other financial documents
The hospital has a patient relations process to deal with any comments or concerns. For more information, please contact Mary-Lou James, Director, Quality, Risk and Patient Relations at (905) 472-7095.
Quality & Performance
- Patient Safety Indicators
- Central Line Infection (CLI)
- Clostridium Difficile (C. difficile)
- Hand Hygiene Compliance
- Hospital Standardized Mortality Ratio (HSMR)
- Methicillin-resistant Staphylococcus aureus (MRSA)
- Surgical Safety Checklist Compliance
- Surgical Site Infection (SSI) Prevention
- Vancomycin-resistant Enterococcus (VRE)
- Ventilator Associated Pneumonia (VAP)
- Quality Improvement Plan



