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People You Might Meet

Makrham Stouffville Hospital provide compassionate, safe and high quality care to our patients. MSH staff are proud to work in this community hospital. Let us introduce ourselves to the community so that when you come to the hospital you will be met by a friendly face.

Umang Shah

Umang ShahRegistered Pharmacy Technician

As a registered pharmacy technician, Umang Shah is part of the pharmacy team that ensures patients get the correct medications in the correct doses. In fact, the team was one of the deciding factors for him in accepting the job at Markham Stouffville Hospital almost four years ago.

“The people and teamwork here are really good,” says Umang.

A good team is important to Umang because outside of the pharmacy he is passionate about Cricket and Dragonboat racing – two activities that rely on a strong team to succeed.

“Our team name is ‘S.O.B.’ – that’s Shortness of Breath. That means you have to be pumped up until the time you finish the race,” he says. That willingness to put in the hard work until the end is what he says helps him contribute to a positive patient experience. He knows he’s done his best to make sure each patient safely receives the proper medication.

Watch a short video with Umang.

If you've had an amazing experience with one of our staff please let us know by emailing myhospital@msh.on.ca, send us tweet @mshospital or recognize them as an MSH Hero by vising the Markham Stouffville Hospital foundation's page.

Michele Mcdonald

Michele McdonaldOccupational Therapist

“One of the great things about working on the inpatient rehab team is that you get to work with the patients over time and get to know them very well. You get to work with them to make significant change in their level of independence and that’s really rewarding.”

Michele Mcdonald has been helping MSH patients regain their independence for almost 22 years. She is a resident of Markham and wanted to work where she lived . She also volunteered here while in university.

Michele is part of the team that opened the new geriatric clinic, where she enjoyed being part of something new right from the start.

While most people are ready to see the end of winter, Michele actually hopes for more snow because she is an avid cross country skier.

“It’s great to be outdoors, great stress reliever and  wonderful exercise.”

Watch a short video with Michele.

If you've had an amazing experience with one of our staff please let us know by emailing myhospital@msh.on.ca, send us tweet @mshospital or recognize them as an MSH Hero by vising the Markham Stouffville Hospital foundation's page.

Steven Forani (MSHero)

Steven ForaniSteven Forani is a resource nurse at Markham Stouffville Hospital. Or, as he modestly characterizes himself under mild scrutiny, “a jack of all trades.”

Forani, works in all of the departments throughout the hospital. On any given day, he works in the Medicine Unit, Surgery, Palliative Care, Rehab, Continuing Complex Care, Mental Health, Labour and Delivery, Paediatrics or the Emergency Department.

“Every day is a new adventure,” says Forani. “You see patients with varying needs.”

Nursing, says Forani, is a tightly knit group that has a common goal: to go in every day and do your job, but do it really well, and to help people. “Everyone goes in with that attitude. You never know what you’re going to see,” he says. “When someone asks for help, you just go and do it.”

And that’s precisely why he believes his role is fulfilling.

“For me, it’s being able to help someone when they think there’s nothing they can do to get better,’ says Forani. “I like being able to go in and tell [patients] it’s okay. We’re going to get you better, and get you home.”

Adapted from the latest issue of Healthy.Together.Markham.Stouffville magazine. Do you know someone who deserves to be an MSHero? Visit our Foundation page for more information.

Alannah Shah

Registered Midwife

“This hospital has a wonderful reputation within the community of patient centred care and working as a team to provide excellent patient care and that was something I really wanted to be part of.”

Alannah Shah is a registered midwife at Markham Stouffville Hospital.  Her job is to provide care to low-risk, healthy pregnant women in the community. Alannah believes to deliver excellent care you need to get to know the patient and their family - and that’s something she enjoys.

“I love travelling and learning about different cultures. I find it very interesting when patients share information about their culture.”

Alannah was born in India and one of her passions is dancing. She is trained in both bollywood and bhangra styles of dance.

Watch a short video with Alannah.

If you've had an amazing experience with one of our staff please let us know by emailing myhospital@msh.on.ca, send us tweet @mshospital or recognize them as an MSH Hero by vising the Markham Stouffville Hospital foundation's page.

Ashley Gilliland

Safety CoordinatorAshley Gilliland

Working in a hospital means staff need to be ready for anything. Ensuring that staff are able to respond appropriately to code alerts falls on the shoulders of Ashley Gilliland,  Safety Coordinator in Occupational Health and Safety.

Ashley started at MSH 4.5 years ago. As a life-long resident of Markham, she’s had a long history with MSH as a student volunteer while she was in high school and university. Her skills and education led to a full-time position here.

“My favourite part of working here is that I’m challenged every day…”  says Ashley. “The people in my department make me feel that my job is very valued and I’m grateful for that.”

Outside of work Ashley is an avid figure skater. She skated competitively when she was younger but now she does it for her own personal enjoyment. “I spend most of the time figure skating up at the cottage when the lake is frozen over.”

Watch a short video with Ashley.

If you've had an amazing experience with one of our staff please let us know by emailing myhospital@msh.on.ca, send us tweet @mshospital or recognize them as an MSH Hero by vising the Markham Stouffville Hospital foundation's page.

Dr. Kevin Koo

Orthopaedic Surgeon, new to the staff of Markham Stouffville Hospital

Doctor Kevin Koo is an orthapaedic surgeon new to the staff of Markham Stouffville Hospital. However, that doesn’t mean he is a stranger to it. Koo grew up in Markham and has deep connections to the community.

“I grew up here. My friends and family are here. I went to high school here. I knew I was always going to come back…,” said Koo.

In his short time on staff Koo already knows what makes Markham such a great place to practice medicine: “The best part of working here is the people,” said Koo, but he also likes the way medicine is practiced here. “…we practice not only evidence-based medicine but also common sense medicine…”

Outside of the operating room, Koo says he’s very passionate about hockey, in particular the Pittsburgh Penguins, however, he’s finding it harder to get to games lately. “I have a two year old, which makes it pretty hectic and another coming in March so family time is very important to me.”

Watch a short video with Kevin.

If you've had an amazing experience with one of our staff please let us know by emailing myhospital@msh.on.ca, send us tweet @mshospital or recognize them as an MSH Hero by vising the Markham Stouffville Hospital foundation's page.