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Requesting Your Personal Health Information

For access to and/or disclosure of your personal health information, complete and sign the appropriate consent Forms and Associated Fees and submit your request to the Health Information Management Department. We process all requests in a timely and diligent manner. If you require your records on an urgent basis, we can fast track your request (an additional fee may apply).  Fast tracked records can be ready within two business days.

You can request diagnostic images, such as X-rays, MRIs or CT scans, which are placed on disk, directly from the Diagnostic Imaging Department at 905-472-7020.

Access requests for your personal health information require a written consent detailing:

  • the patient's name and demographic information
  • patient's date of birth
  • demographic information of where the information is to be sent
  • details on what information is to be disclosed
  • the signature of the patient or substitute decision maker (proof required) and witnessed
  • be addressed to Markham Stouffville Hospital
  • the request must be dated within 90 days of receipt
  • the signed consent only pertains to information dated prior to the date it was signed.

If you are making a request for records of a deceased patient, please contact the Release of Information Specialist of the Health Information Management Department at 905-472-7373 ext. 6216.

The release of mental health records must be approved by the patient's treating psychiatrist or chief of psychiatry prior to release.

Please refer to the Forms and Associated Fees page for a copy of the appropriate form and the applicable fee for your access request.