We Care About Your Comments

Please take a moment to complete this survey and let us know about your visit. Your comments will help us identify what went well for you and/or how we can improve our services and provide feedback to our staff about your experience at either site of Markham Stouffville Hospital Corporation.

What did we do well?

What could we do better?

Please provide your name, address and telephone number (optional):

Would you like a personal response to your comments/concerns?

My comments pertain to the:

Markham Site

Uxbridge Site

I am a:

Visitor

Family Member

Outpatient

Inpatient on a Unit

If you answered 'Inpatient on Unit' please specify unit:

On Arrival/Reception - Were you able to locate appropriate Unit/Service easily?

Yes

On Arrival/Reception - Were you promptly and courteously acknowledged?

Yes

If needed, were communication/mobility devices available for your use?

Yes

N/A

Was your room kept clean?

Always

Sometimes

Never

N/A

Was the room comfortable?

Always

Sometimes

Never

N/A

Overall, were you satisfied with the quality of meals served?

Always

Sometimes

Never

N/A

Please comment on any barriers to persons with disabilities:

Hospital staff were courteous:

Always

Sometimes

Never

N/A

Hospital staff introduced themselves:

Always

Sometimes

Never

N/A

Hospital staff were knowledgeable:

Always

Sometimes

Never

N/A

Hospital staff respected my privacy:

Always

Sometimes

Never

N/A

Hospital staff were caring:

Always

Sometimes

Never

N/A

Hospital staff kept me informed of tests and procedures:

Always

Sometimes

Never

N/A

Hospital staff kept me informed of discharge plans:

Always

Sometimes

Never

N/A

Hospital staff washed hands prior to care:

Always

Sometimes

Never

N/A

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Patients & Visitors